Data Management Security
At Axe Bpo, we sign Confidentiality and Non Disclosure Agreements (NDA’s) with our customers before the onset of a project. The team members and every employee who interacts with the project either directly or indirectly is required to sign a NDA with us. The strict security policy and a well-defined process ensures the total security of confidential data.
Employee
Secure access to the premises
Network and Windows locking
Secure Remote Access, through VPN
Secure email – in a highly secure, reliable, and compliant environment
Secure sign on to enterprise and desktop applications
Employees sign Non Disclosure Agreements
Secured VPN and Network
Total secured CISCO VPN Tunnel to Customer, which blocks peers from peeping in
Secured Cisco® Intelligent switches optimized for LAN
Firewall, which block all ports for HTTP, FTP, TCP/IP, UDP and ICMP
Workstation Security
Wide security management
Administrative auditing, reporting, and monitoring facilities, which secures data at every stage
Hardware resources are made unavailable on the network
Workstations secured by Anti-Virus Protection and a Back-Up Drive Manager
Business Continuity Plan
Internet Redundancy
Optic Fiber Cable
Satellite Communication
Power Redundancy
Power Failover
UPS
Power Generators
Other Confidentiality ,Privacy & Security Measures
All the systems at Axe Bpo have antivirus software and firewalls. The systems are updated with virus definitions on a daily basis. We conduct technical evaluations on a routine basis to ensure that all the systems in our office meet the necessary security agreements.
Every professional at Axe Bpo is given a unique user ID and password when accessing customer data.
All the employees are given training on security, privacy and confidentiality.
We have disabled all the external drives in the systems at Axe Bpo.
Our offices are guarded by security personal on a 24x7x365 days basis.
We have stringent processes to monitor and detect any breach of security.
All the data that is transferred from our customers’ office is stored in a secured server.
Our employees are not allowed to bring in or take out any paper, printout or written documents without permission.
All the systems have restricted print permissions.
We have stringent administrative procedures to ensure data integrity and confidentiality
We hold random check of systems and employees on a regular basis.
All our offices have smoke alarm and multiple fire extinguishers.