2020 will see retailers spending profits to optimize delivery and logistics
Retailers need to address their increasing costs and consumer expectations through new business models and optimized transportation and logistics methods.
Total e-commerce revenue in 2020 will reach US$3.52 trillion, an explosion that will force retailers to find faster and more convenient modes to reach the final mile and yard, states global tech market advisory firm, ABI Research.
In its new whitepaper, 54 Technology Trends to Watch in 2020, ABI Research’s analysts have identified 35 trends that will shape the technology market and 19 others that, although attracting huge amounts of speculation and commentary, look less likely to move the needle over the next twelve months. “After a tumultuous 2019 that was beset by many challenges, both integral to technology markets and derived from global market dynamics, 2020 looks set to be equally challenging,” says Stuart Carlaw, Chief Research Officer at ABI Research.
What will happen in 2020:
Retailers will trade profits to continue investments in e-commerce explosion:
“ABI Research forecasts total e-commerce revenue of US$3.52 trillion in 2020, growing Year-over-Year (YoY) at nearly 19%. This growth depends on ever faster and more convenient modes to reach the final mile and yard in suburban and urban markets, as well as share in rural areas,” says Susan Beardslee, Freight Transportation and Logistics Principal Analyst at ABI Research. This includes the increase of one-day delivery and seven-days-a-week delivery in 2020 to reduce “click-to-door” time and combat the Amazon effect. There is increasing convergence of online and in-store businesses, with brick and mortar positioned as hubs closer to the customer, as well as e-commerce sites directing package delivery to retail outlets. Additive investment will grow in Buy Online Pay in Store (BOPIS) options.
Article Reference: American Journal of Transportation
About AJOT: American Journal of Transportation provides daily news coverage, keeps the transportation industry up to date with maritime, ports and terminals, rail, road and air-based cargo transportation issues and news
About Axe Bpo: Axe Bpo is a Business Process Outsourcing company serving Freight Forwarding and Logistics companies across Continental Europe & USA. For over 15 years, we are successfully serving clients in Spain, Sweden, France, Belgium, Netherlands, UK, etc., who are well-known entities in the Forwarding / Consolidation industry. Our aim is to deliver substantial operational economy and efficiency, apart from helping our clients extend excellent customer service. We constantly strive to adopt and adapt appropriate technology, multilingual capabilities to quicken our process delivery matching expected Turn Around Time and Price parities. This has ensured that our clients’ trust in us and most customer engagements have spanned 10+ years.
You can reach us at consult@axebpo.in or call us at +91 9840625739